Privacy Policy
This Privacy Notice for MWD Solutions (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website at https://mwdsolutions.ca or any website of ours that links to this Privacy Notice
Summary of key points
This summary provides key points from our Privacy Notice. You can find out more details about any of these topics by using the table of contents below.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission or storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, applicable privacy law may give you certain rights regarding your personal information.
How do you exercise your rights? The easiest way is by contacting us at info@mwdsolutions.ca. We will consider and act upon any request in accordance with applicable data protection laws.
Table of contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on to process your personal information?
- When and with whom do we share your personal information?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Controls for do-not-track features
- Do we make updates to this notice?
- How can you contact us about this notice?
- How can you review, update, or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal information provided by you may include:
- Names
- Phone numbers
- Email addresses
Sensitive information: We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. How do we process your information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We may process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support to users.
- To send administrative information to you.
- To request feedback.
- To send you marketing and promotional communications (you can opt out at any time).
- To identify usage trends and improve our Services.
- To determine the effectiveness of our marketing and promotional campaigns.
3. What legal bases do we rely on to process your personal information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (legal basis) to do so under applicable law.
Depending on your location and the specific context, we may rely on consent, performance of a contract, compliance with legal obligations, and other lawful bases permitted by applicable privacy laws.
4. When and with whom do we share your personal information?
In Short: We may share information in specific situations described below.
- Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. How do we keep your information safe?
In Short: We aim to protect your personal information through organizational and technical security measures.
However, despite safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
7. Do we collect information from minors?
In Short: We do not knowingly collect data from or market to children.
If we learn that personal information from children has been collected, we will take reasonable measures to delete such information.
8. What are your privacy rights?
Depending on where you live, you may have certain rights under applicable privacy laws. To exercise your rights, contact us at info@mwdsolutions.ca.
9. Controls for do-not-track features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. We do not currently respond to DNT browser signals because there is not yet a uniform technology standard for recognizing and implementing DNT.
10. Do we make updates to this notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
11. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at info@mwdsolutions.ca or contact us by post at:
MWD Solutions4815 Ave Van Horne CP 63558
Montreal, Quebec H3W3H8
Canada
12. How can you review, update, or delete the data we collect from you?
You may have the right to request access to the personal information we collect from you, details about how we process it, correct inaccuracies, or delete your personal information, depending on applicable laws.
To request to review, update, or delete your personal information, contact us at info@mwdsolutions.ca.